Ordering online with us is safe and secure! Your data will be handled confidential and we will never give it to others. We only store customer information to complete an order or, if the customer wishes, to send our newsletter or use other information services.
All Returns or Exchanges must be announced within 14 days of the original shipping date for replacement, refund or store credit. Otherwise there could be no exchange. All items must be unused and the original packaging and tags need to be included with returned items.
A Return Authorization Number must be returned before returning any item. All packages that are shipped to us without a Return Authorization Number will not be accepted without prior approval.
Parcels may be shipped back in the original boxes; otherwise any plain unmarked box may be used. Please make sure there are no previous shipping labels or other information on the outside of the parcel.
Customers are responsible for freight charges both ways on all returns. We will not accept any parcels freight collect or COD. We will process your refund by the original method of payment within 7 days of receipt of the returned package.
Any product that has been used and is alleged to be defective will be subject to our inspection/approval in order to receive a refund. Our decisions are final.
Custom and/ or special order items are not exchangeable or returnable.
If you have any questions or comments regarding our return policy, please E-Mail us: Please contact our customer service
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available to us. We do not store financial information, such as credit card numbers, or personal information.
Products manufactured by Maltese Sports are designed and heavily tested to minimize the risks of bodily injury but ice hockey, roller hockey and lacrosse are, by nature, high risk sports. Protective equipment can not eliminate all injuries, but can help to reduce their severity. Maltese Sports assumes responsibility for manufacturing defects if such defects result in injury, provided that the product has been unmodified and is being used in an appropriate manner. Maltese Sports can in no way be held responsible for injuries incurred while playing risky sports if no manufacturing defects are present.